Delivery Policy

We at UnlockBoom are committed to delivering your digital services in a timely and secure manner. Review our delivery policy to learn how our process works:

1. Delivery Method

• All products and services are delivered digitally via email or through our secure website portal.
• It may include codes or software files directly linked to the email address provided during purchase.

2. Delivery Timeframe

• Delivery times vary depending on the service purchased:

Instant Services: Delivered within minutes of successful payment.
Standard Services: Delivered within 24-72 hours, depending on the complexity of the request.
Custom Services: Delivery times will be set based on the technical requirements of the service.
If there is any delay beyond the specified time frame, we will notify you immediately via email.

3. Order Processing

• Orders are processed as soon as confirmed.
• For some, additional services may be required (e.g., device IMEI verification). In such cases, we will contact you for information.

4. Non-delivery of service

• If you do not have your digital product or service within the specified timeframe, please check your spam/junk folder.
• If the problem persists, please contact our support team at support@unlockboom.com with details of your order.

5. Refund and Cancellation Policy

• As for digital services, refunds are only provided under certain financial circumstances as outlined in our Refund Policy.
• If the service cannot be delivered for reasons beyond our control, a full refund or alternative solution will be offered.

6. Accuracy of Information

• It is the customer’s responsibility to provide accurate details (e.g., IMEI number, device model). Inaccurate information may result in delayed or non-delivery of services.

7. Support

• For questions or concerns about your order, you can contact our customer support team at support@unlockboom.com or via email. We are here to help you 24/7.